Optimize your business processes and customer service with Selligent CRM
By implementing the Selligent CRM solution, we can help you to improve your customer knowledge and thus optimize and make your data more reliable.
Company / Contact / Action information is fundamental in order to optimize your customer relationship and requires daily monitoring and careful processing.
To date, many companies use manual procedures to manage their data. These actions are time-consuming and affect the quality and accuracy of relationships (erroneous, missing or out-of-date data, financial data, etc.).
The impact on companies is significant, and for this reason, we have developed our offer that proposes:
Time and money savings,
Qualified customer knowledge,
An optimized sales approach,
A positive perception on the part of the customer,
We can provide the Selligent CDM tool in SAAS mode or directly on premises.
Granting access to the Selligent CDM solution, our offer allows you to:
Optimize your sales approach by making your data more reliable in your Selligent CRM
Achieve customer proximity and acquire 360° customer knowledge
Help your teams get to grips with the system, and provide simplified ergonomic use
Refocus teams on their core business and objectives.
Process: Enable a significant improvement in your teams’ productivity
Steering: ensure high-quality reporting/analysis of data
Business Line: Expand your teams’ customer knowledge thanks to our expertise
Functional: Guarantee data quality and ensure better management of your customer and prospect repositories via advanced optimization and ergonomics
Human: easier adoption of the tool by your teams (one single tool, CRM integration)
Financial: Reduce your data management costs (no duplication, errors, etc.).
Our support method is divided into 6 steps:
Study and scoping
Enhancing the reliability of existing material
Regularly ensure that data is up to date
Training and support
3 months’ support by teams trained and certified by the publisher
Selligent CRM (CDM)
Want to go a step further side by side ?
Do you have a key project to conduct ? Need to adapt or, on the contrary, lead the way ? We look forward to hearing your challenges and working on their solutions !